GETTING STARTED

CREATORS

Need help getting started? Check out our full guide on how to optimize
your creator account and start connecting with your fans!

If you are a creator and would like to apply to be part of BrandArmy, please check our FAQs and see if you are a fit for our platform. If you think you are a good fit, go to https://www.brandarmy.com/apply/ and fill in the application. Enter your name, email, phone number and tell us about yourself. Add your social handles and if you were referred by someone, ask them for their referral code and enter the Referral code. Referral code must be entered at the time of application. Note that we will not be able to add the referral code once the account is activated.  Once all the information is entered, click the ‘Submit’ button.

Once you submit the application, we will review your application in 24-48 hours. If we think you are eligible for our platform, we will approve your application. Once an application is approved, you will receive an email.

 

If we think you are a good fit for BA, we will approve your application. If not, we ask you to reapply at a later time once you become eligible. Once your application is approved, you will receive an email with instructions on how to set up an account. Congratulations – You are now part of BrandArmy family!

Note: This feature is available only on the Web browser

•   Click the ‘Activate’ button. You will be taken to our account set up page where you will be asked to set up your password, handle you would like to use. If you have not provided a referral code at the time of applying, this is your last chance to add a referral code if someone you know has referred you. After this point, you will not be able to add a referral code.

•   If you have already signed up as a user using the email you provided, you will be asked to login with those credentials.

 

 

•   Once signed up, you will be taken to our welcome screen where your journey as a creator begins. Click on the ‘Let’s Start’ button.

 

Note: This feature is available only on the Web browser

Go to ‘My Profile’ from the menu. Once you are on the profile screen, click on ‘Add Tier’

 

Enter the details for the new tier and save:

Note: This feature is available only on the Web browser

Go to ‘My Profile’ from the menu. Once you are on the profile screen, click on the tier you want to update. Make the required changes and then click ‘Update Tier’. 

Note that if the price of the tier is lowered then all the active subscriptions will be renewed at the new lower rate. If the price of the tier is increased, all the active subscriptions will continue to be renewed at the old rate and new increased tier price will be applicable for new subscriptions after the price increase.

Note: This feature is available both on the Web browser as well as the mobile app.

 

Using Mobile App:

From the mobile app, click on the ‘+’ icon.

Add the screen shot from mobile and point to different icons for the post.

  • If you want to add a text description to a post or just want to send a text post, you could do it by just entering it in the ‘What’s on your mind’ area.
  • Click on the ‘Image’ icon if you want to select an image or a video from the phone to add to your post. You can add multiple videos and images to a single post by selecting multiple images or videos at the same time or by selecting one at a time. Accepted file types are .png, .jpg or mp4 files.
  • Click on the ‘Camera’ icon if you want to either capture a picture from your mobile phone or a video from your mobile phone and add to the post.
  • Click on the ‘Doc’ icon if you want to attach a pdf file to the post. Accepted file types are pdf files at the moment. We plan on adding more files types as we go.
  • Click on the ‘Timer’ icon if you want to set an expiration for the post. You could choose 1, 3, 7 or 30 days. If you choose this while posting then the post will expire after the chosen time period and the users will no longer see the post. What happens to the post after expiration from creator perspective?
  • If you want to add a caption to the post, enter that in the ‘Describe what your post is about area’. 

 

Once you choose the content that you want to post select the tier you want to post this content to by just clicking on the tier/tiers. You can post the same post to one or more tiers at the same time by choosing the tiers individually. Once you choose the tier/tiers, they are highlighted so you can identify the tier/tiers that this post is being posted to. If you want to unselect a tier, you can do so by clicking it and it will be un-highlighted and the post will no longer be posted to that tier.

 

Paid Post: If you want to make this a paid post, you can toggle on the ‘$’ switch and set a price for the post (Do this only if you are trying to create a paid post. For non-paid posts do not touch the ‘$’ switch).  You can choose a price starting from $3. If you want to add a caption to the post, enter that in the ‘Describe what your post is about area’. For a paid post, we suggest that adding a caption is an ideal way to let your fans know what the post is about so they can decide if they want to buy a paid post or not. 

 

Once you are ready to post, click on the ‘Post’ button. This will post the content you have chosen to the tier/tiers you have chosen. All subscribers for that tier/tiers will now be able to view the post. If it is a paid post, subscribers will see a blurred post with the Caption and $ price set by you. In order for them to view a paid post, they will click on the ‘$’ icon and pay the price set for the post and then they will be able to view it.


Using Web browser:

Add the screenshot from web browser and point to different icons for the post.

Note: This feature is available both on the Web browser as well as the mobile app.

Using Mobile App:

To view your earnings, you can go to the ‘Settings’ and choose ‘Earnings’.

You can view all your earnings here and each transaction will show where the $ came from: Subscriptions, Paid post, user sent you money using $ feature. Each transaction will show the details on date and time, subscriber/buyer, amount paid, processing fee, platform fee and net amount that you will be paid for that transaction.

This shows your current balance and pending balance

Your balance is processed on a 7 day rolling basis. For example, if you get a new subscriber, a re-subscription, or a tip on the 1st of the month, those earnings will be available for withdrawal on the 8th of the month and will show in ‘Pending Balances’ until they are available for withdrawal on the 8th day. Similarly, earnings made on the 2nd will be available on the 9th, and so on.


Current balance shows the transactions that are ready for withdrawal.

 

Using Web browser:

To view your earnings, you can go to the Menu and select ‘Transactions’. Once on the ‘Transactions’ screen, select the ‘Statements’ tab. By default, this screen shows your total ‘Earnings’.

You can view all your earnings here and each transaction will show where the $ came from: Subscriptions, Paid post, user sent you money using $ feature. Each transaction will show the details on date and time, subscriber/buyer, amount paid, processing fee, platform fee and net amount that you will be paid for that transaction. This screen also shows the summary of your earning by category: Subscriptions, Paid posts, Paid messages and total received amount.

This screen also shows your current balance and pending balance

Your balance is processed on a 7 day rolling basis. For example, if you get a new subscriber, a re-subscription, or a tip on the 1st of the month, those earnings will be available for withdrawal on the 8th of the month and will show in ‘Pending Balances’ until they are available for withdrawal on the 8th day. Similarly, earnings made on the 2nd will be available on the 9th, and so on.


Current balance shows the transactions that are ready for withdrawal.

 

On the Web browser you can also view your earning stats by a certain time period. You can do this by choosing ‘Earning Stats’ at the bottom left corner of this page. While on this page, you can select a certain date range (From Date and To Date) for which you want to view your earning stats and then the screen will display the earnings by Amount (includes total received amounts and the net amount that you will be paid) sent by users using $, Paid posts and Tier subscriptions.

 

Note: This feature is available only on the Web browser at this time.

Add the screenshot from mobile app and web browser only after the Platform fee has been updated to 15%.

Using Web browser:

To request a payout, you can go to the Menu and select ‘Transactions’. Once on the ‘Transactions’ screen, select the ‘Statements’ tab. By default, this screen shows your total ‘Earnings’. On the left side of the screen, you will see ‘Manual Payouts’. Enter the $ amount and click on ‘Request Withdrawal’. You can withdraw the amount that is equal to or less than the ‘Current Balance’. 

Your balance is processed on a 7 day rolling basis. For example, if you get a new subscriber, a re-subscription, or a tip on the 1st of the month, those earnings will be available for withdrawal on the 8th of the month and will show in ‘Pending Balances’ until they are available for withdrawal on the 8 day. Similarly, earnings made on the 2nd will be available on the 9th, and so on.

Note: This feature is available both on the Web browser as well as the mobile app.

Add the screenshot from mobile and web browser .

Using Mobile App:

To send messages to a particular user from your army, you must click on the ‘Messages’ on the bottom bar on your app. Once there, you will see all messages from your army with the unread messages showing on the top. You can scroll and click a particular user that you want to send a paid message to and a message window will open. You can alternately search for a user by clicking the ‘Search’ icon and putting in the user name. Once the search results are shown, you can click on the user name and start messaging. 

You can either type a message and/or add media or take a picture or video by clicking the ‘+’ button on the left in the message area. This will open up options to ‘Select Media’, ‘Take picture’, ‘Take Video’ and ‘$ Add message price’. Choose an appropriate option.  You can add multiple media types for one message. If you want to send this as a free message, once you’ve selected the media, you can add a comment or type in a message and click ‘send’. If you want to make this a paid message, use the below instructions.

Paid message: If you want to make this a paid message, after you have selected the media and message that you want to send, click on the ‘+’ button in the message area and choose ‘$ Add message price’ and set a price for the message (Do this only if you are trying to create a paid post. For non-paid posts do not choose ‘$ Add message price’).  You can choose a price starting from $3. If you want to add a caption to the post, enter that in the ‘Describe what your post is about area’. For a paid post, we suggest that adding a caption is an ideal way to let your fans know what the post is about so they can decide if they want to buy a paid post or not. Click ‘send’.

Using Web browser:

To send messages to a particular user from your army, you must click on the ‘Messages’ icon (~) on the top right corner of the screen or you can click on the Menu and choose ‘Messages’. Once there, you will see all messages from your army with the unread messages showing on the top. You can scroll and click a particular user that you want to send a paid message to and a message window will open. You can alternately search for a user by clicking the ‘Search’ icon and putting in the user name. Once the search results are shown, you can click on the user name and start messaging. 

If you want to send this as a free message, type the message and/or attach media by clicking on the ‘Image’ icon and select an image or a video from your computer or hard drive to add to your post. You can add multiple videos and images to a single post by selecting multiple images or videos at the same time or by selecting one at a time. Accepted file types are png, jpg, mp4, mov, WebM or pdf. Once done, click the ‘Send’ icon. If you want to make this a paid message, use the below instructions.

 

Note: This feature is available both on the Web browser as well as the mobile app.

Using Mobile App:

To view messages sent by your army, you must click on the ‘Messages’ icon on the bottom bar on your app. Once there, you will see all messages from your army with the unread messages showing on the top. You can click on the message and a message window will open. This is where you can see the message sent by the user and start interacting with them.

To send paid and unpaid messages, check out the ‘How to send direct messages (including paid direct messages) to users’ section.

Using Web browser:

To view messages sent by your army, you must click on the ‘Messages’ icon (~) on the top right corner of the screen or you can click on the Menu and choose ‘Messages’. Once there, you will see all messages from your army with the unread messages showing on the top. You can click on the message and a message window will open. This is where you can see the message sent by the user and start interacting with them.

To send paid and unpaid messages, check out the ‘How to send direct messages (including paid direct messages) to users’ section.

Note: This feature is available only on the Web browser at this time.

Using Web browser:

To send a broadcast message to all your army, you must click on the ‘Messages’ icon (~) on the top right corner of the screen or you can click on the Menu and choose ‘Messages’. Once on the screen, click on the ‘Broadcast’ icon.

A ‘Broadcast to Army’ pop up will open up and from here you can send a broadcast message. If you want to send this as a free broadcast post, type the message and/or attach media by clicking on the ‘Image’ icon and select an image or a video from your computer or hard drive to add to your post. You can add multiple videos and images to a single post by selecting multiple images or videos at the same time or by selecting one at a time. Accepted file types are png, jpg, mp4, mov, WebM or pdf. Once done, click the ‘Send’ icon.

 

To make this a ‘Paid Broadcast Post’, see below.

 

Paid Broadcast Message: 

If you want to send a ‘Paid Broadcast message’, you can click on the ‘$’ icon and set a price for the post (Do this only if you are trying to create a paid post. For non-paid posts do not touch the ‘$’ icon).  You can choose a price starting from $3. If you want to add a caption to the post, enter that in the ‘Describe what your post is about area’. For a paid post, we suggest that adding a caption is an ideal way to let your fans know what the post is about so they can decide if they want to buy a paid post or not. Once you set the price, click the ‘Send’ icon.

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